Introducing Service Information Systems

SIS improves your remote teams efficiency and makes your activities visible.

Service Information Systems Ltd have developed a highly flexible cloud-based application to manage field service and other remote activities. The system is suitable for a wide range of business types and can be rapidly implemented with minimal configuration to suit each application.

  • Give your service staff access to the information they need when they need it.
  • Give your operations/service managers access to live, up to the minute data.
  • Give your salesforce up to the minute, accurate information for sharing and discussing with the customer.
Visibility

Progress Monitoring

  • Real-time visibility of all activities.
  • Drastic reduction in telephone chasing calls.
  • Rapid recognition of emerging issues.
Confidence

Information At Your Fingertips

  • Information is readily available as it happens.
  • Your data is more consistent due to selection from drop down lists.
  • Your data is more readable, not handwritten.
  • No loss of data.
  • Access to comprehensive, meaningful, accurate reports.
Efficiency

High Degree of Automation

  • Automate repetitive data entry processes.
  • Automatic generation of scheduled future activities.
  • Production of contract renewal quotations.
Planning

See Into The Future

Log your planned activities in advance, including parts, material and manpower requirements, in order to forward plan these activities. Improved efficiency, resource planning and stock management.

Knowledge

Comprehensive Reporting

All of your data is available for interrogation in whatever format you choose, automated emails, self-service access via the web or generate your own reports.

Cost Effective

Cloud Based

You simply need an internet connection from a PC or laptop, no IT skills, no new IT infrastructure and no surprises. One, per user, monthly charge and we take care of the rest.

Why Choose Us?

Service Information Systems offer a digital field service management software tool designed to help you go above and beyond for your customers. Unlike our competitors, we understand that all field service-based businesses are unique. For this reason, our field service CRM contains updatable features that can adapt to the specifications of your business. From plumbing and electricity to fire and security, our field service management software will act as a driving force of efficiency for your business.

The issue many businesses find with generic field service CRM systems is that they lack a clear structure. Our digital field service management tool has been designed to help you use simple and basic processes that allow you to address the who, what, when, where and why’s of your day-to-day tasks.

When it comes to digital field service management, automation is key. Our field service CRM system has been written from scratch using the latest software development tools. All calls, appointments, visits and outcomes can be generated with ease whilst being collected in a single data base that creates requests and assigns them to the relevant staff. Furthermore, with quarterly appointments included within the system’s automation, your business can spend significantly less time chasing updates and feedback and more time serving your customers.

Many UK based businesses in need of reliable field service management tools find themselves faced with the difficult task of navigating through a system that was developed abroad. The problem associated with this is that many systems don’t fit in with the processes needed to organise and conduct business in the UK. At Service Information Systems, our back-end database is exclusive to each customer and is hosted in a purpose built UK data centre.

If you are a UK based business in need of a digital field service management software and tool, get in touch with our headquarters today by calling 44 (0) 1743 816 128.

A Customer View

“Our Service business has an annual turnover of circ £10M in the UK PA and this has only been made possible with the utilisation of SIS.”

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    Please contact us if you’re interested in streamlining your operations.

    Office

    Service Information Systems Ltd, 79 Highfields, Shrewsbury, SY2 5PH